What can I expect when I order a hand-made plushie?

I take pride in making everything by hand. That also means celebrating that each piece will have variations and inconsistencies — perfectly imperfect. I use chenille yarn so that the plushies are soft to the touch, and each one is firmly stuffed for ultimate snuggling.

How do you price your hand-made goods?

I consider several factors when pricing my hand-made items, including market research, cost of supplies & equipment, and the crafting complexity of the item. Depending on the size and complexity of the plushie, I may spend several hours to several days crocheting & sewing each item. I aim to price my items fairly and in a way that reflects my dedication and skill that goes into creating each piece, while also offering value to my customers.

What material are the plushies made from?

The exterior is made from chenille yarn (100% polyester), the stuffing is made from premium polyester fiber fill, and the eyes are plastic safety eyes. Warning: while the safety eyes are secured with a plastic backing, children under 3 should be supervised when playing as the eyes may come loose from persistent pulling.

How do I clean my plushie?

Use a soft cloth or rag, dip in cold water and detergent mixture, and gently rub to clean or remove spots. Air dry, or dry on a gentle cycle with cool air.

How do you package your items?

I aim to package in a way that both protects the item while also being eco-friendly. Plushies are packaged with care and are sanitized prior to shipping. The interior packing paper is recyclable and the exterior envelope is made of biodegradable materials.

What is your shipping and return policy?

I currently only ship within the United States. It will take me 2-3 days to fulfill each order, and I offer standard shipping (4-6 days).

I don’t accept returns, refunds, or exchanges.

If you have any questions or issues about your order, email joy@craftylemon.shop with details about your inquiry and we can work something out!